Joi Reviews

Joi has an overall rating of 2.7 based on 16 reviews. Customer feedback on Joi is mixed.

2.7/5.0

16 reviews

5 Stars

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4 Stars

6

3 Stars

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1 Star

3

All Joi Reviews (16)
thaddeus1988
May 21, 2026
"Looked cheap"
Arrived badly wrapped and didn’t feel special at all. Disappointing for a gift.
rose.Rapoza
May 16, 2026
"Mostly right, but still a hassle"
My order from joi.com was mostly fine, but one item wasn’t what I actually picked, which was annoying. It’s just frustrating having to spend extra time checking everything and then reaching out to support over something that should’ve been right in the first place. Shipping was okay, and support did eventually reply, but it wasn’t exactly quick. Overall, not a terrible experience, but the order accuracy could definitely be better.
hello_norman133
May 12, 2026
"Ordering was a breeze. I’m 100% sure checkout..."
Ordering was a breeze. I’m 100% sure checkout took almost no time at all, and there was just one tiny step that had me pause for a second, but nothing major.
James.monaco
May 11, 2026
"I gave Joi a try because..."
I gave Joi a try because I was expecting something a little more premium, but my first impression was just okay. For my taste, the texture felt a bit off, and it didn’t blend as smoothly as I thought it would.

The flavor wasn’t bad, but it also wasn’t something I found myself excited to use again. At that price point, I personally expected it to feel a little more polished and higher quality overall.

I can see how someone else might like it depending on what they’re using it for, but it didn’t really work for me. I’ll probably finish what I have, but I don’t think I’d reorder.
heidi_Thornton92
May 04, 2026
"I had to wait days just to..."
I had to wait days just to get a reply from support, and when they finally got back to me, it wasn’t even that helpful. it’s frustrating because this feels like the same issue all over again.
hello_charles257
April 27, 2026
"Nice selection, but am I the only one wanting a bit more?"
I had a good experience browsing joi.com. The selection was solid, and I liked that they had different base options plus a few flavors I don’t usually run into at regular stores. It was simple to compare everything and figure out what made the most sense for me, which I appreciated.

I’m giving it 4 stars mostly because I kept thinking it would be nice to have more size options or sample packs, especially when trying something new. Maybe that’s just me, but I’d feel better testing a few before committing. Still, I’m happy with what they offer overall
marilyn1987
April 24, 2026
"Packaging could’ve used a little more effort"
My order showed up on time, so I guess there’s that. But the packaging was disappointing, the box was kind of crushed, and one corner was even slightly open. Thankfully nothing was completely ruined, but for the price, I was expecting it to be packed with a bit more care. It just felt a little careless, honestly
PennyReeder
April 20, 2026
"Wilted way too fast compared to others"
I was disappointed with these flowers. They looked limp almost right away and didn’t even last a full day. I’ve bought bouquets from other places that stayed fresh for several days, so this was a letdown...
HILL
April 10, 2026
"joi works well overall, and..."
joi works well overall, and I don’t really have any major complaints. It’s just that the price feels a bit high for what you actually get. It’s “not bad,” but I’m still not totally convinced it’s the best value.
HollyBonner
April 04, 2026
"Pretty Reliable Delivery"
I’ve ordered a few times now, and for the most part, the delivery has been dependable. Usually, it shows up right around when it’s supposed to, which is always a relief when you’re waiting on something. No big drama, just a solid, reliable experience overall.
Nicole-magos
March 23, 2026
"Poor communication and unreliable tracking"
I had a frustrating experience. I never got any replies when I reached out, and the tracking didn’t seem to work properly either. It just made the whole process feel confusing and kind of unreliable.
OGLE
March 12, 2026
"Pretty easy site to use"
I used joi.com and found it straightforward. The pages loaded quickly on my end, and I didn’t feel like I had to dig around forever to find what I was looking for, which made the whole thing feel reliable.

The layout is mostly clean and easy to follow. On mobile, a couple of sections did feel a little busy, but nothing that made me question the site or stop using it. It just took an extra moment to get my bearings.

Overall, I had a good experience and would feel comfortable using it again. I’d give it 4 stars because it works well and feels dependable, though a few small design tweaks could make it even smoother.
RichardDell_30
February 05, 2026
"I had a small issue at..."
I had a small issue at first, but support fixed it later. It was simple and useful once everything was working properly.
hello_mervin909
January 29, 2026
"Not as personal as I hoped"
I tried Joi for a little while. It’s fine. The idea is decent, but the personalization felt basic to me. You can tweak a few things, but after a bit it still feels mostly the same.

I thought there’d be more control over preferences, tone, and how it adapts to you. Not terrible. Just not very custom. For the price, I expected more
carolynfunk9957
January 22, 2026
"Refund took a little while, but it went through"
I canceled my plan and requested a refund. Support got back to me the same day, which was nice, and the money showed up in my account a few days later. The process could’ve been a bit clearer, but overall it was fine.
marilyn-Robinson
December 05, 2025
"I was expecting it to show up..."
I was expecting it to show up around the time they gave, but it ended up taking way longer. You kind of plan around the delivery window, so it was frustrating waiting that much longer...
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